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NEIGHBORHOOD
GLASS AND DOORs
NEIGHBORHOOD
GLASS AND DOORs
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Policies & Payment Terms (Commercial Clients)

Commercial Client Payment Policy

At Neighborhood Glass & Door, we value long-term relationships with our commercial and property management clients. The following payment policy is designed to provide flexibility while maintaining clear expectations.

1. Standard Commercial Payment Terms

  • Unless otherwise agreed to in writing, commercial invoices are due Net 15 from the invoice date.
  • Payment terms may vary based on project size, scope, and materials.

2. Extended Terms by Approval Only

  • Select established commercial clients may be approved for extended payment terms (Net 30 or Net 45).
  • Extended terms are not automatic and must be approved in writing.
  • Approval of extended terms does not waive the requirement for timely payment.

3. Custom & Special-Order Materials

  • For projects involving custom glass, mirrors, storefront systems, or special-order materials, we reserve the right to require:
    • A deposit
    • Progress billing
    • Or payment prior to installation
      Regardless of approved payment terms.

4. Late Payments & Account Status

  • Invoices not paid within approved terms may result in:
    • Suspension of future work
    • Reversion to standard Net 15 or payment-due-on-completion
    • Loss of extended payment privileges
  • Continued late payments may require prepayment on future projects.

5. Disputes & Invoice Questions

  • Any billing questions or disputes must be submitted within 5 business days of invoice receipt.
  • Undisputed portions of invoices must still be paid according to agreed terms.

6. Collection & Legal Remedies

  • Past-due balances may be subject to collection efforts or legal action as permitted by law.
  • Customer agrees to be responsible for reasonable collection costs, court fees, and service fees where allowed.
  • We reserve the right to pursue all available legal remedies, including mechanic’s lien rights when applicable.

7. Acceptance of Commercial Terms

  • Issuance of a purchase order, approval of an estimate, or allowing work to proceed constitutes acceptance of these commercial payment terms.

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